Sat, 25 Oct 25
What to Consider When Conducting Research in Emerging Markets
Where Strategy Meets Clarity
Emerging markets represent some of the most dynamic opportunities in the global economy. With growing middle classes, rapid digital adoption, and increasing consumer spending power, they are often positioned as the engines of future growth. Yet, these markets also present unique challenges that demand careful planning and tailored research strategies.
Conducting research in emerging markets requires more than simply applying frameworks used in established economies. Success depends on understanding cultural nuances, infrastructural realities, and evolving consumer behaviors. Below, we outline the critical considerations organizations must keep in mind when conducting research in emerging markets.
- Understanding Market Context
The first step in any research project is context. Emerging markets are not homogenous; each country or region has unique political, economic, and cultural conditions that shape how consumers behave. For example, income distribution in India is vastly different from that in Brazil, and both are unlike Nigeria or Indonesia.
When entering these markets, researchers must:
- Map macroeconomic indicators such as GDP growth, inflation, and purchasing power parity.
- Understand the role of government policies, trade regulations, and subsidies.
- Explore social dynamics, including urbanization rates, education levels, and generational differences.
This foundation ensures that the research questions and methods align with the realities on the ground.
- Cultural Nuances and Local Behavior
Culture is one of the strongest determinants of consumer decision-making, particularly in emerging markets where traditional values often coexist with modern influences. For example:
- In some Asian countries, collectivist cultures mean decisions are influenced by family and community, not just the individual.
- In Latin America, brand loyalty may be closely tied to emotional trust and local identity.
- In Africa, informal networks and word-of-mouth often play a larger role than formal advertising.
Ignoring these nuances can lead to misinterpretation of data. Incorporating ethnographic research, in-depth interviews, and local focus groups can reveal insights that quantitative surveys alone might miss.
- Infrastructure and Technology Access
One of the main challenges in emerging markets is uneven infrastructure. While urban centers may have high internet penetration, rural areas often face connectivity gaps. This affects the feasibility of online surveys or mobile-based research.
Key considerations include:
- Assessing smartphone penetration versus feature phones.
- Determining whether internet surveys are viable or whether telephone/face-to-face methods are more reliable.
- Understanding logistical challenges like unreliable postal systems or inconsistent electricity supply.
Successful projects adapt to these realities, often using hybrid methodologies that blend digital and traditional research approaches.
- Data Reliability and Quality Control
Data integrity is a common concern in emerging markets. Respondents may provide socially desirable answers, enumerators may skip questions to save time, or duplicate responses can arise in panel-based surveys. To mitigate these risks:
- Build strong training programs for local field teams.
- Use back-checks, audits, and digital validation tools.
- Triangulate findings with secondary data sources such as government reports, NGO studies, or academic research.
Maintaining rigorous quality control builds trust in insights, which is essential when decisions involve large-scale investments.
- Sampling Challenges
Representative sampling is often harder in emerging markets due to fragmented demographics and incomplete census data. Urban-rural divides, income disparity, and informal employment complicate recruitment.
Researchers must:
- Work with local partners who understand population diversity.
- Use stratified sampling to ensure all critical groups are represented.
- Consider oversampling hard-to-reach segments to avoid bias.
While perfect representativeness may be difficult, transparent methodology and thoughtful sampling design can ensure credible insights.
- Trust and Respondent Engagement
In many emerging markets, trust plays a significant role in whether people participate in research. Consumers may be skeptical about how their data will be used, particularly in regions with limited privacy regulation or a history of misuse.
Building trust requires:
- Clear communication of the study’s purpose.
- Reassurances about confidentiality and anonymity.
- Culturally appropriate incentives that demonstrate respect for participants’ time.
When respondents feel valued and safe, they are more likely to provide authentic and thoughtful answers.
- Regulatory and Ethical Considerations
Emerging markets often have evolving legal frameworks around data protection, consumer rights, and research practices. Regulations may not be as robust or consistent as in developed economies, but this does not reduce the responsibility of researchers.
Best practices include:
- Adhering to international standards such as GDPR or ESOMAR guidelines, even if local laws are less stringent.
- Securing informed consent for all participants.
- Ensuring sensitive topics are handled with cultural awareness and ethical integrity.
Operating with the highest ethical standards builds credibility not only with respondents but also with local regulators and stakeholders.
- Role of Local Partnerships
Local expertise is invaluable in emerging markets. Research firms that partner with local agencies, universities, or community organizations gain access to networks, cultural insights, and on-the-ground knowledge that outsiders may miss.
Partnerships also help navigate logistical challenges, such as language translation, participant recruitment, and fieldwork supervision. In many cases, co-creation with local partners ensures that methodologies are adapted to context while maintaining global standards.
- Blending Quantitative and Qualitative Approaches
In emerging markets, numbers alone rarely tell the full story. Quantitative surveys capture trends at scale, but qualitative approaches provide depth and understanding of “why” behind behaviors.
For instance:
- A survey may show high adoption of mobile payments, but in-depth interviews could reveal underlying distrust of banks or reliance on peer recommendations.
- Usage data might highlight demand for affordable healthcare, but ethnographic research could uncover cultural stigma preventing people from seeking treatment.
Combining both approaches leads to more holistic insights that drive effective strategies.
- Agility and Long-Term Monitoring
Emerging markets evolve rapidly. Economic growth, digital adoption, and social change can shift consumer behavior in a matter of months. A one-off study may provide a snapshot, but long-term monitoring is often necessary to track these shifts.
Brands that succeed in emerging markets are agile—they invest in ongoing research programs, build internal dashboards, and revisit assumptions regularly. This allows them to adjust strategies in real time as markets mature.
Conclusion
Research in emerging markets is both challenging and rewarding. The stakes are high: the insights generated can guide billion-dollar investments, shape brand positioning, and influence long-term market entry strategies. But these opportunities require sensitivity to local realities, a commitment to ethical practices, and an openness to adapt traditional research models.
By focusing on context, culture, infrastructure, trust, and adaptability, organizations can navigate the complexity of emerging markets with confidence. The outcome is not only better research—it is stronger strategies that resonate with consumers, create value for businesses, and contribute to sustainable growth in regions that are shaping the future of the global economy.